hen Will I Get My Video?

Dear Customer,

Traditions Military Videos strives to ship orders within 48 hours of receipt, or by Monday for orders arriving on Friday evening or over the weekend.

United States and Canada
Orders shipped to the U.S. will be shipped first-class air mail at no additional charge. Orders shipped to Canada will be shipped international air mail at no additional charge. They generally reach you in approximately seven business days.

Express mail
Not Available Online. For Expedited Shipping, Call 1-800-277-1977, Weekdays, 9 a.m. to 4 p.m., California Time.

International shipping
All international orders for DVDs will be shipped Airmail. The combined shipping rate for any number of DVDs is $7.50 (except for Canada; see above). Most customers report that their orders arrive within 14 to 21 days. Traditions Military Videos is not responsible for delays caused by Customs. We do not ship videocassettes for international orders.

If you have any questions, please feel free to e-mail us at meredith@militaryvideo.com or call us toll-free in the United States at 1-800-277-1977. Callers from outside the United States can reach us at 760-765-1283, weekdays, 9 a.m. to 4 p.m., California time.